FAQ
Answers to your most common questions
Q1：What full-cycle services does LiftCore provide for clients?
A1：We deliver one-stop solutions including pre-project technical consultation, elevator scheme design, factory production, on-site installation guidance, local regulatory certification assistance, long-term maintenance training, and elevator modernization transformation planning.
Q3：Do you offer project technical support for overseas distributors & contractors?
A3：We provide dedicated overseas technical engineers, remote video guidance, downloadable installation manuals, CAD shaft drawing templates, and on-site engineer dispatch service for large batch orders to support your local project teams.
Q5：Can your team assist with local bidding & project document preparation?
A5：We supply standard tender technical datasheets, certification portfolios, project reference cases, specification parameter lists and commercial quotation templates to help partners complete local government & commercial bidding documents efficiently.
Q2：Can LiftCore help design elevator solutions for old building retrofits?
A2：Yes, elevator modernization is our core service. Our engineering team conducts on-site shaft surveys, optimizes traction systems, control panels and cabin upgrades without large-scale building demolition, and provides cost-effective renovation plans for aging lifts.
Q4：Is there OEM & brand customization service available?
A4：We support white-label OEM cooperation for qualified global partners. You can print your own brand logo on elevator cars, control panels, operation interfaces and official documents; we do not display LiftCore branding for exclusive OEM orders as requested.